Privacy Policy
Your privacy is our priority
Last updated: 10/27/2025
1. Introduction
Flow RMS, Inc. ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
Personal Information
Your name and email address when you schedule a demo or contact us.
Analytics Data
Non-personal information such as IP address, browser type, and pages visited, via Google Analytics, Microsoft Clarity, and the LinkedIn Insight Tag.
3. How We Use Your Information
We use your information to:
- Improve our website and services
- Communicate with you for marketing (with your consent)
- Provide customer service and support
Note: You may withdraw consent for marketing at any time.
4. Data Sharing
We do not sell or rent your personal information.
Limited data may be shared with trusted third-party providers (e.g., Google Analytics, Microsoft Clarity, LinkedIn Insight Tag) under agreements that ensure adequate protection of your personal information.
5. Cookies and Tracking
We use cookies and similar technologies to analyze site usage and improve your experience.
6. Your Rights
You have the right to:
to exercise these rights.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, or loss.
8. Breach Notification
In the event of a data breach posing a risk of serious harm, we will notify affected individuals and, where applicable, the Commission d'accès à l'information du Québec (CAI), as required by Law 25.
9. Data Retention
We retain personal information only as long as necessary for the purposes described or as required by law, after which it is securely deleted or anonymized.
10. Children's Privacy
We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will delete it promptly.
11. Privacy Officer & Compliance
PIPEDA Compliant
Canadian privacy standards
Law 25
Quebec privacy compliance
Privacy Officer
Dedicated compliance team
We have appointed a Privacy Officer responsible for compliance with PIPEDA and Law 25. You can .
12. Changes to This Policy
We may update this policy from time to time. Updates take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy, we're here to help.
We typically respond within 24-48 hours