Privacy Policy

1. Introduction
Welcome to Flow RMS, Inc. (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect
We collect the following types of information:
Personal Information: We collect your name and email address when you schedule a demo through our website.
Web Analytics Data: We use Google Analytics, Microsoft Clarity, and the LinkedIn Insight tag to collect non-personal information about your browsing activities on our site, such as IP address, browser type, pages visited, and the time spent on our site.

3. How We Use Your Information
We use the information we collect for the following purposes:
Improving Our Website: To enhance the user experience and improve the functionality of our website.
Marketing Purposes: To send you promotional materials and updates about our products and services.
Customer Service: To respond to your inquiries and provide support.

4. Data Sharing
We do not share your personal information with third parties, except for the third-party services mentioned above (Google Analytics, Microsoft Clarity, and LinkedIn Insight tag) that help us analyze website usage and improve our services.

5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activities. These technologies help us understand how you use our website and improve your user experience. For more information on how these third parties collect and use data, please refer to their respective privacy policies.

6. User Rights
You have the following rights regarding your data:
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any incorrect or incomplete information.
Deletion: You can request the deletion of your personal information.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at support@flowrms.com.

7. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures.

8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly.

10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@flowrms.com.

Thank you for trusting Flow RMS, Inc. with your information. We are committed to protecting your privacy and providing a secure and enjoyable experience on our website.